Shipping policy
Last Updated: September 16, 2026
At SplitFix Pro™, we work to get your order on its way quickly and safely.
FREE SHIPPING
We’re happy to offer FREE standard shipping on all orders.
No minimum purchase required. Any available expedited or upgraded shipping options will be shown at checkout.
ORDER PROCESSING
Orders are processed and shipped within 24–48 hours after your order is successfully placed.
Orders placed during weekends, holidays, or periods of unusually high demand may require additional processing time.
Once your order ships, you’ll receive a shipping confirmation email with your tracking information.
DELIVERY TIME
After your order has shipped, estimated delivery is:
3–8 business days
Please note that delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, customs processing, or other circumstances outside our control.
TRACK YOUR ORDER
Once your order has shipped, we’ll email you a tracking number.
Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
INCORRECT SHIPPING ADDRESS
Please double-check your shipping address before completing your order.
If you notice an error, contact us immediately at support@splitfixpro.com. Once an order has been processed or shipped, we may not be able to change the delivery address.
LOST OR DELAYED ORDERS
If your package appears to be significantly delayed or lost, contact us at support@splitfixpro.com with your order number, and our customer support team will assist you.
DAMAGED ORDERS
If your SplitFix Pro™ arrives damaged, please contact us as soon as possible at support@splitfixpro.com with your order number and photos of the product and packaging.
Our team will review the issue and help determine the appropriate resolution.
QUESTIONS?
If you have any questions about your order or shipping, contact us at:
We’re here to help.